![]() “We just have to time it appropriately and make sure that we’re keeping the appointments on time,” said Kevin Malone, a spokesperson for Nevada DMV. Still, the department encourages customers to make an appointment. The DMV now caters to those who needed more flexibility during the week. ![]() In August 2022, the DMV launched its online system requiring customers to book appointments on the DMV website, however, demand grew from those who work Monday through Friday to have walk-in availability during the week. Directors also reported that transactions that clerks were performing in person were services that could be completed online. The Nevada DMV changed the walk-in day from Saturday to Wednesday after the office was overwhelmed with customers on weekends, but found it challenging to staff its facility. After a two-hour wait, she and several other walk-in customers were told to return on Walk-in Wednesday. Willis said she walked into the DMV for a service she said should have been completed online, but because the system was not fixing her change-of-address prompt, she paid a visit to the office on Flamingo and Cimarron on Saturday. “If there was more walk-in availability we wouldn’t have to wait so long.” “It’s pretty frustrating when you have to wait two hours,” said Kjerstine Willis. The change comes in response to customers requesting a weekday to walk into the DMV without an appointment. the night before the Nevada Department of Motor Vehicles launched “Walk-in Wednesdays” on July 12. LAS VEGAS (KTNV) - A line snaking around the Nevada Department of Motor Vehicles on Flamingo Road started at 6 p.m.
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